The Effects of Perceived Functionality and Usability on Privacy and Security Concerns about Adopting Cloud Application Adoptions
نویسنده
چکیده
Privacy and security risk are two primary concerns for end-users to consider adopting cloud applications. This study investigates two potential antecedents for these two concerns: functionality expectation and usability. In addition, this study tries to understand whether their relationships exist and are correlated positively or negatively. An online survey was sent to 211 college users asking their experiences of using Google Docs. Statistical tests were conducted and showed that functionality expectation and usability improve as the length of use increases. Improved usability perception has negative effect on privacy and security concerns, indicating that privacy and security concerns could be reduced over time. On the other hand, increased functionality expectation raises more privacy concerns but does not affect security concern. Academic and practical implications are drawn from the findings to conclude this study.
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